Another service that was announced at this years OSCON was Hiveminder. Hiveminder has been described as "RT for your life" by some of its users... and I gotta say I agree. It is currently in a private beta phase, but I was lucky enough to get an account so lets briefly look over some of the high points.
For a more in-depth look at Hiveminder, surf on over to ani ruhama.
RT for your life
If you are not familiar with RT, the site describes it this way:RT is an enterprise-grade ticketing system which enables a group of people to intelligently and efficiently manage tasks, issues, and requests submitted by a community of users.Hiveminder takes the best parts of RT, slaps on some AJAX and more intuitive terminology, delivering a fun and useful experience for the most part.
The breakdown: How it works
Once you have created an account and logged in your are presented with a 'todo' area that lists all the tasks that you have currently open. One of the big featuers of RT is the ability to make tasks depend on other tasks. In RT you could either make one task the child of another, or create dependencies links between tasks. This was less than intuitive, and hard to find. In Hiveminder they have taken the idea of dependencies and implemented them in a beautifully simple and intuitive way. Once you have created a task, you have a drop down menu with a number of options, but the two we care about now, are:- But First...
- And Then...
Discussion
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